When a verification is required on your account, the relevant team will send out an email notification, via your account.
You can view any account messages from us by following these steps:
1. Click 'My Account'
2. Click 'Messages'
There may also be times you are emailed directly, through your registered email address, if documents are required.
If you have any questions regarding the verification of your account, please contact our Live Chat team 24/7 for assistance.
You can contact our Customer Support team 24/7 via Live Chat or email at support@lucky247.com