A self-exclusion is a Safer Gambling feature that will close your account for a fixed timeframe.
We offer this feature for 6 months, 1, 2, 3, 4, and 5 years.
To add a Self-Exclusion to your account, please follow the steps below:
1. Click 'My Account'
2. Click 'Safer Gambling'
3. Click 'Self-Exclusion'
You can then continue through the online form, enter your password and click the 'Exclude Me' button. This will be effective immediately.
Due to the nature of a Self-Exclusion, once this is applied to your account it cannot be removed until expiry. Once your exclusion period has passed, you can contact our 24/7 Customer Support Team to discuss your reopening options.
You can contact our Customer Support team 24/7 via Live Chat or email at support@lucky247.com.