Please note that you may still receive marketing communications from us for the next 24 hours after self-excluding. This is because a communication may have been sent out just before you self-excluded and so it's already on its way before we can stop it. If you still receive promotions after 24 hours, please contact our Customer Services team through the 24/7 Live Chat and they can check this for you.
I’ve self-excluded but I keep receiving promotions.
